Montagnes et forêts québécoises vertes de pins, sapins et conifères Eco Loco

Shipping Policy

For some remote areas, delivery may take longer than 72 hours. If Canada Post is the only available carrier, we will contact you to confirm possible options.

*** We have had to temporarily suspend our deliveries to the United States as exporting there has become more complex. We sincerely apologize for this inconvenience and thank you for your understanding.

All ordered items are mailed within 24 to 72 business hours of receiving the order.

They are delivered via Canada Post or other carriers. Delivery time is 2 to 7 days for all Canadian provinces. Shipping costs in Canada are free for any purchase of $80 ($100 in the United States) or more before taxes and after a promotional code (or credit). Otherwise, there is a fixed fee of $10 in Canada and $15 in the United States.

For international shipments (USA), delivery times depend on the region concerned and if customs fees are applicable, they are the responsibility of the customer.

Please note that we are continually striving to limit our environmental impact associated with shipping. All our shipments are made with reused materials. Don't be surprised to receive a very special box!

Pickup point now available

You are welcome to collect your package free of charge directly from our warehouse!

If you choose this option, we will send you a confirmation email as soon as your order is ready.

Pick-up address:
98, rue Blanchard, room 132
Sainte-Thérèse (Quebec)
J7R 4R9

Our opening hours:
Monday to Friday, 9 a.m. to 4:30 p.m.

We look forward to seeing you come and say hello!

*** Delivery times may also vary depending on the time of order or other external factors. For example, if you order on December 25th, your package may arrive a few days later.

***We are not responsible for delivery delays caused by carriers.